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Crypto Customer Service Jobs | Froog

<p></p>
<p>Edge &amp; Node stands as the revolutionary vanguard of web3, a vision of a world powered by individual autonomy, shared self-sovereignty and limitless collaboration. Established by trailblazers behind The Graph, weâ€™re on a mission to make The Graph the internetâ€™s unbreakable foundation of open data. Edge &amp; Node invented and standardized subgraphs across the industry, solidifying The Graph as the definitive way to organize and access blockchain data. Utilizing a deep expertise in developing open-source software, tooling, and protocols, we empower builders and entrepreneurs to bring unstoppable applications to life with revolutionary digital infrastructure.</p>
<p>Edge &amp; Node acts on a set of unwavering principles that guide our journey in shaping the future. We champion a decentralized internetâ€”free from concentrated powerâ€”where collective consensus aligns what is accepted as truth, rather than authoritative dictation. Our commitment to censorship resistance reinforces our vision of an unyielding information age free from the grasp of a single entity. By building for open-source, we challenge the stagnant landscape of web2, recognizing that true innovation thrives in transparency and collaboration. We imagine a permissionless future where the shackles imposed by central gatekeepers are not only removed, but relegated to the dustbin of a bygone era. And at the foundation of it all, our trust shifts from malevolent middlemen to trustless systems, leveraging smart contracts to eliminate the age-old vulnerabilities of misplaced trust.</p>
<p>Tech Support &amp; Developer Success is passionate about web3 and is familiar with The Graph. They are savvy about blockchains and APIs with knowledge of subgraphs. They are driven and committed to developing optimal experiences for engineers and users. They excel in client-facing roles and are ready to work with the best web3 projects globally.</p>
<h2>What Youâ€™ll Be Doing</h2>
<ul>
<li>Reviewing all of the external channels for The Graph and be extremely present and responsive</li>
<li>Being helpful to all users of The Graph and ensuring each has a positive experience</li>
<li>Actively answer queries on Discord and identify issues and bugs and ensure applications have seamless experiences with The Graph</li>
<li>If the requests are more complex, narrowing down the problem a bit, reproducing and writing a proper ticket so that the other engineers can take it from there</li>
<li>Supporting the business team in meetings, as needed. Manage relationships with potential users and subgraph implementers</li>
<li>Supporting business team to identify new leads for integrations or partnerships</li>
<li>Providing technical support and answer questions during hackathons, technical workshops and other inbounds from community events; help developers build the best subgraphs during the events</li>
<li>Collaborating with the business development and community teams to support subgraph developers, users, and network participants</li>
<li>Supporting end-to-end process of subgraph integrations and deployments</li>
<li>Supporting the bug bounty program and protocol testing</li>
</ul>
<h2>What We Expect</h2>
<ul>
<li>Be present on all channels</li>
<li>Provide fast responses</li>
<li>Excellent communication skills in English</li>
<li>Interpersonal skills</li>
<li>Attention to detail</li>
<li>Ability to take initiative and drive meetings and engagements with potential users</li>
<li>Experience with Customer Success and providing solutions for engineering products is preferred</li>
<li>Experience with Github and other developer tooling</li>
<li>TypeScript (intermediate skill level)</li>
<li>GraphQL (intermediate skill level)</li>
<li>Knowledge about The Graph, blockchain and web3</li>
<li>1+ year experience in Technical Support, Customer Success or similar</li>
<li>Bachelors degree in Computer Science, Software Engineering or related practical experience</li>
<li>Knowledge about Cryptocurrency and the web3 community</li>
</ul>
<h2>About The Graph</h2><div class="content-conclusion"><p><a href="https://thegraph.com/" target="_blank">The Graph</a> is the indexing and query layer of web3. The Graph Networkâ€™s self service experience for developers launched in July 2021. Developers build and publish open APIs, called subgraphs, that applications can query using GraphQL. The Graph supports indexing data from multiple different networks including Ethereum, NEAR, Arbitrium, Optimism, Polygon, Avalanche, Celo, Fantom, Moonbeam, IPFS, and PoA with more networks coming soon. To date, tens-of-thousands of subgraphs have been deployed on the hosted service, and now subgraphs can be deployed directly on the network. Over 28,000 developers have built subgraphs for applications such as Uniswap, Synthetix, KnownOrigin, Art Blocks, Balancer, Livepeer, DAOstack, Audius, Decentraland, and many others.</p>
<p>If you are a developer building an application or web3 application, you can use subgraphs for indexing and querying data from blockchains. <a href="https://thegraph.com/" target="_blank">The Graph</a> allows applications to efficiently and performantly present data in a UI and allows other developers to use your subgraph too! You can <a href="https://thegraph.com/docs/en/developer/quick-start/" target="_blank">deploy a subgraph</a> to the network using the newly launched <a href="https://thegraph.com/studio/" target="_blank">Subgraph Studio</a> or query existing subgraphs that are in the <a href="https://thegraph.com/explorer/" target="_blank">Graph Explorer</a>. The Graph would love to welcome you to be <a href="https://thegraph.com/docs/en/indexing/" target="_blank">Indexers</a>, <a href="https://thegraph.com/docs/en/curating/" target="_blank">Curators</a> and/or <a href="https://thegraph.com/docs/en/delegating/" target="_blank">Delegators</a> on The Graphâ€™s mainnet. Join The Graph community by introducing yourself in The Graph <a href="https://discord.com/invite/vtvv7FP" target="_blank">Discord</a> for technical discussions, join The Graphâ€™s <a href="https://t.me/GraphProtocol" target="_blank">Telegram</a> chat, and follow The Graph on <a href="https://twitter.com/graphprotocol" target="_blank">Twitter</a>, <a href="https://www.linkedin.com/company/thegraph/" target="_blank">LinkedIn</a>, <a href="https://www.instagram.com/graphprotocol/?hl=en" target="_blank">Instagram</a>, <a href="https://www.facebook.com/TheGraphProtocol" target="_blank">Facebook</a>, <a href="https://www.reddit.com/r/thegraph/" target="_blank">Reddit</a>, and <a href="https://medium.com/graphprotocol" target="_blank">Medium</a>! The Graphâ€™s developers and members of the community are always eager to chat with you, and The Graph ecosystem has a growing community of developers who support each other.</p>
<p><a href="https://thegraph.com/blog/announcing-the-graph-foundation" target="_blank">The Graph Foundation</a> oversees The Graph Network. The Graph Foundation is overseen by the <a href="https://thegraph.com/blog/inaugurating-council-and-grants" target="_blank">Technical Council</a>. <a href="https://edgeandnode.com/" target="_blank">Edge &amp; Node</a>, <a href="https://streamingfast.io" target="_blank">StreamingFast</a>, <a href="https://messari.io/" target="_blank">Messari</a>, <a href="https://www.semiotic.ai" target="_blank">Semiotic</a>&nbsp; and <a href="https://the-guild.dev/" target="_blank">The Guild</a> are five of the many organizations within The Graph ecosystem.</p></div>

Technical Support Engineer, Asia/Australia

<div><b style="font-size: 18px">About Us </b><span style="font-size: 11pt">ğŸš€</span></div><div><br></div><div>Immutable is a global technology company, powering the world of NFTs on Ethereum. We are on a mission to be the number one ecosystem for NFTs which empowers and rewards users.&nbsp; Founded in 2018, Immutable is one of the fastest Australian companies to reach unicorn status, having raised more than AUD $300M+ and having a valuation of AUD $3.5 billion.</div><div><br></div><div>Currently, the Immutable Group consists of the Immutable Platform, the preferred developer platform for building &amp; scaling web3 games on Ethereum, and Immutable Games, a global leader in web3 game development and publishing with leading titles Gods Unchained and Guild of Guardians.</div><div><br></div><div>It is our ambition to make digital worlds real; we have incredible global growth plans as we strive to become the number one ecosystem for NFTs.&nbsp;</div><div><br></div><div>Come and join us as we pioneer in this space! <span style="font-size: 11pt">ğŸš€</span></div><div><br></div><div><b style="font-size: 18px">About The Role </b></div><div><br></div><div>The Head of Support will play a crucial role in ensuring the success and satisfaction of Platform product users (e.g. Passport, Checkout) and Studio game players. This role requires a dynamic individual who can oversee and manage all player and user-facing support-related activities, including resolving technical issues and addressing inquiries to ensure a seamless customer experience. This role will play a critical role in distilling and sharing the voice of the customer internally, helping to upgrade our approach to building products that help partners achieve their goals and players have great experiences.&nbsp;</div><div><br></div><div>As a senior leader, you will be building, leading and evolving a world-class technical function of highly skilled and diverse support team members. You will inspire and develop your team in a rapidly scaling environment.&nbsp;</div>

Head of Support

<p></p>
<p>Edge &amp; Node stands as the revolutionary vanguard of web3, a vision of a world powered by individual autonomy, shared self-sovereignty and limitless collaboration. Established by trailblazers behind The Graph, we’re on a mission to make The Graph the internet’s unbreakable foundation of open data. Edge &amp; Node invented and standardized subgraphs across the industry, solidifying The Graph as the definitive way to organize and access blockchain data. Utilizing a deep expertise in developing open-source software, tooling, and protocols, we empower builders and entrepreneurs to bring unstoppable applications to life with revolutionary digital infrastructure.</p>
<p>Edge &amp; Node acts on a set of unwavering principles that guide our journey in shaping the future. We champion a decentralized internet—free from concentrated power—where collective consensus aligns what is accepted as truth, rather than authoritative dictation. Our commitment to censorship resistance reinforces our vision of an unyielding information age free from the grasp of a single entity. By building for open-source, we challenge the stagnant landscape of web2, recognizing that true innovation thrives in transparency and collaboration. We imagine a permissionless future where the shackles imposed by central gatekeepers are not only removed, but relegated to the dustbin of a bygone era. And at the foundation of it all, our trust shifts from malevolent middlemen to trustless systems, leveraging smart contracts to eliminate the age-old vulnerabilities of misplaced trust.</p>
<p>Tech Support &amp; Developer Success is passionate about web3 and is familiar with The Graph. They are savvy about blockchains and APIs with knowledge of subgraphs. They are driven and committed to developing optimal experiences for engineers and users. They excel in client-facing roles and are ready to work with the best web3 projects globally.</p>
<h2>What You’ll Be Doing</h2>
<ul>
<li>Reviewing all of the external channels for The Graph and be extremely present and responsive</li>
<li>Being helpful to all users of The Graph and ensuring each has a positive experience</li>
<li>Actively answer queries on Discord and identify issues and bugs and ensure applications have seamless experiences with The Graph</li>
<li>If the requests are more complex, narrowing down the problem a bit, reproducing and writing a proper ticket so that the other engineers can take it from there</li>
<li>Supporting the business team in meetings, as needed. Manage relationships with potential users and subgraph implementers</li>
<li>Supporting business team to identify new leads for integrations or partnerships</li>
<li>Providing technical support and answer questions during hackathons, technical workshops and other inbounds from community events; help developers build the best subgraphs during the events</li>
<li>Collaborating with the business development and community teams to support subgraph developers, users, and network participants</li>
<li>Supporting end-to-end process of subgraph integrations and deployments</li>
<li>Supporting the bug bounty program and protocol testing</li>
</ul>
<h2>What We Expect</h2>
<ul>
<li>Be present on all channels</li>
<li>Provide fast responses</li>
<li>Excellent communication skills in English</li>
<li>Interpersonal skills</li>
<li>Attention to detail</li>
<li>Ability to take initiative and drive meetings and engagements with potential users</li>
<li>Experience with Customer Success and providing solutions for engineering products is preferred</li>
<li>Experience with Github and other developer tooling</li>
<li>TypeScript (intermediate skill level)</li>
<li>GraphQL (intermediate skill level)</li>
<li>Knowledge about The Graph, blockchain and web3</li>
<li>1+ year experience in Technical Support, Customer Success or similar</li>
<li>Bachelors degree in Computer Science, Software Engineering or related practical experience</li>
<li>Knowledge about Cryptocurrency and the web3 community</li>
</ul>
<h2>About The Graph</h2><div class="content-conclusion"><p><a href="https://thegraph.com/" target="_blank">The Graph</a> is the indexing and query layer of web3. The Graph Network’s self service experience for developers launched in July 2021. Developers build and publish open APIs, called subgraphs, that applications can query using GraphQL. The Graph supports indexing data from multiple different networks including Ethereum, NEAR, Arbitrium, Optimism, Polygon, Avalanche, Celo, Fantom, Moonbeam, IPFS, and PoA with more networks coming soon. To date, tens-of-thousands of subgraphs have been deployed on the hosted service, and now subgraphs can be deployed directly on the network. Over 28,000 developers have built subgraphs for applications such as Uniswap, Synthetix, KnownOrigin, Art Blocks, Balancer, Livepeer, DAOstack, Audius, Decentraland, and many others.</p>
<p>If you are a developer building an application or web3 application, you can use subgraphs for indexing and querying data from blockchains. <a href="https://thegraph.com/" target="_blank">The Graph</a> allows applications to efficiently and performantly present data in a UI and allows other developers to use your subgraph too! You can <a href="https://thegraph.com/docs/en/developer/quick-start/" target="_blank">deploy a subgraph</a> to the network using the newly launched <a href="https://thegraph.com/studio/" target="_blank">Subgraph Studio</a> or query existing subgraphs that are in the <a href="https://thegraph.com/explorer/" target="_blank">Graph Explorer</a>. The Graph would love to welcome you to be <a href="https://thegraph.com/docs/en/indexing/" target="_blank">Indexers</a>, <a href="https://thegraph.com/docs/en/curating/" target="_blank">Curators</a> and/or <a href="https://thegraph.com/docs/en/delegating/" target="_blank">Delegators</a> on The Graph’s mainnet. Join The Graph community by introducing yourself in The Graph <a href="https://discord.com/invite/vtvv7FP" target="_blank">Discord</a> for technical discussions, join The Graph’s <a href="https://t.me/GraphProtocol" target="_blank">Telegram</a> chat, and follow The Graph on <a href="https://twitter.com/graphprotocol" target="_blank">Twitter</a>, <a href="https://www.linkedin.com/company/thegraph/" target="_blank">LinkedIn</a>, <a href="https://www.instagram.com/graphprotocol/?hl=en" target="_blank">Instagram</a>, <a href="https://www.facebook.com/TheGraphProtocol" target="_blank">Facebook</a>, <a href="https://www.reddit.com/r/thegraph/" target="_blank">Reddit</a>, and <a href="https://medium.com/graphprotocol" target="_blank">Medium</a>! The Graph’s developers and members of the community are always eager to chat with you, and The Graph ecosystem has a growing community of developers who support each other.</p>
<p><a href="https://thegraph.com/blog/announcing-the-graph-foundation" target="_blank">The Graph Foundation</a> oversees The Graph Network. The Graph Foundation is overseen by the <a href="https://thegraph.com/blog/inaugurating-council-and-grants" target="_blank">Technical Council</a>. <a href="https://edgeandnode.com/" target="_blank">Edge &amp; Node</a>, <a href="https://streamingfast.io" target="_blank">StreamingFast</a>, <a href="https://messari.io/" target="_blank">Messari</a>, <a href="https://www.semiotic.ai" target="_blank">Semiotic</a>&nbsp; and <a href="https://the-guild.dev/" target="_blank">The Guild</a> are five of the many organizations within The Graph ecosystem.</p></div>

Technical Support Engineer

<div>At Matter Labs, we believe freedom drives progress and prosperity. We donâ€™t see ourselves as a company, but as a team aligned around a single mission: to advance personal freedom for all (see <a href="https://twitter.com/zksync/status/1672224297337643008" class="postings-link">ZK Credo</a>).</div><div><br></div><div>To achieve this goal, weâ€™re building zkSync â€” a credibly neutral, fully open source technology stack and network on top of Ethereum, which is owned and governed by its community. We use advanced cryptography called <a href="https://github.com/matter-labs/awesome-zero-knowledge-proofs" class="postings-link">zero-knowledge proofs</a> to scale Ethereum infinitely without compromising on security or decentralization. With a world-class team, a community of over 1M supporters across <a href="https://twitter.com/zksync/" class="postings-link">Twitter</a> + <a href="https://join.zksync.dev/" class="postings-link">Discord</a>, and hundreds of millions $ in <a href="https://www.crunchbase.com/organization/matter-labs/company_financials" class="postings-link">funding</a>, we have abundant resources to accomplish the mission.</div><div><br></div><div><b>The Role</b></div><div><br></div><div>This role is a caretaker for the IT needs of remote team members. You will need to deal with normal IT routine processes, including with broken laptops, missing accesses &amp; credentials, and onboarding follow-ups, with a focus on the security of our employees and their devices. We are looking for a highly motivated person with a passion for quality and safety in what they do.</div><div><br></div>

IT Support Specialist

<div><b style="font-size: 18px">We are&nbsp;<a href="https://ramp.network/about/" class="postings-link">Ramp</a>, a&nbsp;</b><a href="https://blog.ramp.network/ramp-closes-70m-series-b-round" style="font-size: 18px" class="postings-link"><b>well-funded scaleup&nbsp;</b></a><b style="font-size: 18px">that makes the Web3 world a reality ğŸš€</b></div><div><br></div><div><b style="font-size: 12pt">Role Overview</b></div><div><br></div><div><span style="font-size: 10.5pt">We are seeking a skilled </span>Head of Customer Support <span style="font-size: 10.5pt">with a strong focus on automation to join our dynamic team. In this role, you will lead a team of dedicated customer support professionals and drive our efforts to automate and optimize customer support processes. You will play a key role in ensuring customer satisfaction by proactively identifying areas for automation, implementing innovative solutions, and continuously improving the customer support experience.</span></div>

Head of Customer Support

<div><span style="font-size: 10.5pt">Web3Auth is a VC-backed company that works on applied cryptography and we specialize in private key management software. Our company vision is to proliferate the usage of cryptographic keys to enable use cases that empower the individual. Our solution allows for applications to setup a public key infrastructure while maintaining flows that end-users are familiar with. You can (git) check out all of our open-source code at </span><a href="https://github.com/torusresearch" style="font-size: 10.5pt" class="postings-link">https://github.com/torusresearch</a><span style="font-size: 10.5pt">. Weâ€™re heavily execution-driven, flexible and impact-focused.</span></div><div><br></div><div><span style="font-size: 10.5pt">Our aim is to provide a seamless user experience to the applications that integrate us, ultimately driving adoption in the ecosystem. You will work hands-on on Web3Auth, various tools and rapidly deliver innovative solutions. </span></div><div><br></div><div><span style="font-size: 11pt">We are looking for a passionate Technical Support Engineer who loves to interact with our developer community and find solutions to issues faced by other talented developers. The individual will gain a deep understanding of Web3Auth platform and exposure to a great variety of tools and technologies.&nbsp;</span></div>

<div><b style="font-size: 18px">We are&nbsp;<a href="https://ramp.network/about/" class="postings-link">Ramp</a>, a&nbsp;</b><a href="https://blog.ramp.network/ramp-closes-70m-series-b-round" style="font-size: 18px" class="postings-link"><b>well-funded scaleup&nbsp;</b></a><b style="font-size: 18px">that makes the Web3 world a reality ğŸš€</b></div><div><br></div><div><b style="font-size: 12pt">Role Overview</b></div><div><br></div><div><span style="font-size: 10.5pt">We are seeking a skilled Customer Support Manager with a strong focus on automation to join our dynamic team. In this role, you will lead a team of dedicated customer support professionals and drive our efforts to automate and optimize customer support processes. You will play a key role in ensuring customer satisfaction by proactively identifying areas for automation, implementing innovative solutions, and continuously improving the customer support experience.</span></div>

Customer Support Manager

<div><b style="font-size: 18px">We are&nbsp;<a href="https://ramp.network/about/" class="postings-link">Ramp</a>, a&nbsp;</b><a href="https://blog.ramp.network/ramp-closes-70m-series-b-round" style="font-size: 18px" class="postings-link"><b>well-funded scaleup&nbsp;</b></a><b style="font-size: 18px">that makes the Web3 world a reality ğŸš€</b></div><div><br></div><div><b style="font-size: 11pt">Role Overview</b></div><div><br></div><div><span style="font-size: 11pt">We are seeking an experienced and forward-thinking IT Support Manager who thrives on continuous improvement. In this role, you will be responsible for overseeing and enhancing the performance and quality of work delivered by our dedicated IT Support Team. Collaborating closely with our engineering and business teams, you will take full ownership of delivering exceptional end-user IT support services throughout the entire company.</span></div><div><br></div><div><b style="font-size: 13.5pt">Your future work will include</b></div><div><br></div><div><b style="font-size: 11pt">Operations</b><span style="font-size: 11pt">&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">- Ensuring effective IT Support Team services for users. Solving problems and incidents raised by business users.&nbsp;</span></div><div><span style="font-size: 11pt">- Handling escalations and providing timely updates and communication to users.</span></div><div><span style="font-size: 11pt">- Managing hardware procurement and software subscriptions.&nbsp;</span></div><div><span style="font-size: 11pt">- Keeping inventory and internal knowledge bases up-to-date.</span></div><div><br></div><div><b style="font-size: 11pt">Management</b><span style="font-size: 11pt">&nbsp;</span></div><div><span style="font-size: 11pt">- Overseeing the IT Support Team operation and being responsible for the teamâ€™s overall performance.&nbsp;</span></div><div><span style="font-size: 11pt">- Planning and executing the IT Support area roadmap.&nbsp;</span></div><div><span style="font-size: 11pt">- Managing and reporting hardware and software budgets.</span></div><div><br></div><div><b style="font-size: 11pt">Leadership</b><span style="font-size: 11pt">&nbsp;</span></div><div><span style="font-size: 11pt">- Driving improvement in processes and tools for better product outcomes.</span></div><div><span style="font-size: 11pt">- Helping people grow as professionals in their fields and retaining them as team members.</span></div><div><br></div><div><b style="font-size: 11pt">Security</b><span style="font-size: 11pt">&nbsp;</span></div><div><span style="font-size: 11pt">- Management and full responsibility for the onboarding and offboarding process as it relates to IT, supporting the access review process in collaboration with the Security Officer.</span></div><div><br></div>

IT Support Manager

<p><a href="https://edgeandnode.com">Edge &amp; Node</a> is a creative software development company working to build a vibrant, decentralized future. Founded by the initial team behind The Graph, Edge &amp; Node is dedicated to the advancement of web3, a decentralized and fair internet where public data is available to all—an internet that enables its users to increase agency over their creations and their lives.</p>
<p>Edge &amp; Node’s initial product is <a href="https://thegraph.com/en/">The Graph</a>, an indexing protocol for querying networks like Ethereum and IPFS, which ensures open data is always available and easy to access. The Graph is used by thousands of protocols and dapps including Uniswap, Livepeer, Aave, Decentraland, and more. Edge &amp; Node also launched <a href="https://everest.link/">Everest</a>, a decentralized registry with the mission to catalyze the shift to web3, facilitating community-driven curation of projects providing ongoing utility to the crypto space.</p>
<p>Tech Support &amp; Developer Success is passionate about web3 and is familiar with The Graph. They are savvy about blockchains and APIs with knowledge of subgraphs. They are driven and committed to developing optimal experiences for engineers and users. They excel in client-facing roles and are ready to work with the best web3 projects globally.</p>
<h2>What You’ll Be Doing</h2>
<ul>
<li>Reviewing all of the external channels for The Graph and be extremely present and responsive</li>
<li>Being helpful to all users of The Graph and ensuring each has a positive experience</li>
<li>Actively answer queries on Discord and identify issues and bugs and ensure applications have seamless experiences with The Graph</li>
<li>If the requests are more complex, narrowing down the problem a bit, reproducing and writing a proper ticket so that the other engineers can take it from there</li>
<li>Supporting the business team in meetings, as needed. Manage relationships with potential users and subgraph implementers</li>
<li>Supporting business team to identify new leads for integrations or partnerships</li>
<li>Providing technical support and answer questions during hackathons, technical workshops and other inbounds from community events; help developers build the best subgraphs during the events</li>
<li>Collaborating with the business development and community teams to support subgraph developers, users, and network participants</li>
<li>Supporting end-to-end process of subgraph integrations and deployments</li>
<li>Supporting the bug bounty program and protocol testing</li>
</ul>
<h2>What We Expect</h2>
<ul>
<li>Be present on all channels</li>
<li>Provide fast responses</li>
<li>Excellent communication skills in English</li>
<li>Interpersonal skills</li>
<li>Attention to detail</li>
<li>Ability to take initiative and drive meetings and engagements with potential users</li>
<li>Experience with Customer Success and providing solutions for engineering products is preferred</li>
<li>Experience with Github and other developer tooling</li>
<li>TypeScript (intermediate skill level)</li>
<li>GraphQL (intermediate skill level)</li>
<li>Knowledge about The Graph, blockchain and web3</li>
<li>1+ year experience in Technical Support, Customer Success or similar</li>
<li>Bachelors degree in Computer Science, Software Engineering or related practical experience</li>
<li>Knowledge about Cryptocurrency and the web3 community</li>
</ul>
<h2>About The Graph</h2><div class="content-conclusion"><p><a href="https://thegraph.com/" target="_blank">The Graph</a> is the indexing and query layer of web3. The Graph Network’s self service experience for developers launched in July 2021. Developers build and publish open APIs, called subgraphs, that applications can query using GraphQL. The Graph supports indexing data from multiple different networks including Ethereum, NEAR, Arbitrium, Optimism, Polygon, Avalanche, Celo, Fantom, Moonbeam, IPFS, and PoA with more networks coming soon. To date, tens-of-thousands of subgraphs have been deployed on the hosted service, and now subgraphs can be deployed directly on the network. Over 28,000 developers have built subgraphs for applications such as Uniswap, Synthetix, KnownOrigin, Art Blocks, Balancer, Livepeer, DAOstack, Audius, Decentraland, and many others.</p>
<p>If you are a developer building an application or web3 application, you can use subgraphs for indexing and querying data from blockchains. <a href="https://thegraph.com/" target="_blank">The Graph</a> allows applications to efficiently and performantly present data in a UI and allows other developers to use your subgraph too! You can <a href="https://thegraph.com/docs/en/developer/quick-start/" target="_blank">deploy a subgraph</a> to the network using the newly launched <a href="https://thegraph.com/studio/" target="_blank">Subgraph Studio</a> or query existing subgraphs that are in the <a href="https://thegraph.com/explorer/" target="_blank">Graph Explorer</a>. The Graph would love to welcome you to be <a href="https://thegraph.com/docs/en/indexing/" target="_blank">Indexers</a>, <a href="https://thegraph.com/docs/en/curating/" target="_blank">Curators</a> and/or <a href="https://thegraph.com/docs/en/delegating/" target="_blank">Delegators</a> on The Graph’s mainnet. Join The Graph community by introducing yourself in The Graph <a href="https://discord.com/invite/vtvv7FP" target="_blank">Discord</a> for technical discussions, join The Graph’s <a href="https://t.me/GraphProtocol" target="_blank">Telegram</a> chat, and follow The Graph on <a href="https://twitter.com/graphprotocol" target="_blank">Twitter</a>, <a href="https://www.linkedin.com/company/thegraph/" target="_blank">LinkedIn</a>, <a href="https://www.instagram.com/graphprotocol/?hl=en" target="_blank">Instagram</a>, <a href="https://www.facebook.com/TheGraphProtocol" target="_blank">Facebook</a>, <a href="https://www.reddit.com/r/thegraph/" target="_blank">Reddit</a>, and <a href="https://medium.com/graphprotocol" target="_blank">Medium</a>! The Graph’s developers and members of the community are always eager to chat with you, and The Graph ecosystem has a growing community of developers who support each other.</p>
<p><a href="https://thegraph.com/blog/announcing-the-graph-foundation" target="_blank">The Graph Foundation</a> oversees The Graph Network. The Graph Foundation is overseen by the <a href="https://thegraph.com/blog/inaugurating-council-and-grants" target="_blank">Technical Council</a>. <a href="https://edgeandnode.com/" target="_blank">Edge &amp; Node</a>, <a href="https://streamingfast.io" target="_blank">StreamingFast</a>, <a href="https://messari.io/" target="_blank">Messari</a>, <a href="https://www.semiotic.ai" target="_blank">Semiotic</a>&nbsp; and <a href="https://the-guild.dev/" target="_blank">The Guild</a> are five of the many organizations within The Graph ecosystem.</p></div>

<div><b style="font-size: 18px">We are&nbsp;<a href="https://ramp.network/about/" class="postings-link">Ramp</a>, a&nbsp;</b><a href="https://blog.ramp.network/ramp-closes-70m-series-b-round" style="font-size: 18px" class="postings-link"><b>well-funded scaleup&nbsp;</b></a><b style="font-size: 18px">that makes the Web3 world a reality ğŸš€</b></div><div><br></div><div><b>Role Overview</b></div><div>Weâ€™re looking for a Junior Customer Support Agent to support Ramp's clients. Someone who is excited by the possibilities of working on the intersection of FinTech and blockchain, focused and deeply detail-oriented.&nbsp;</div>