Sr Business Operations Manager



  • Remote
  • Full time

Sr Business Operations Manager


  • Remote
  • Full time
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About us

OpenZeppelin is a leading cybersecurity company that provides security products to build, automate, and operate decentralized applications.

With a mission to protect the open economy, our team created the most popular open source library for smart contract development with over 4 million downloads. Our unique expertise subsequently allowed us to uncover major security vulnerabilities for the Ethereum Foundation, MakerDAO, and Facebook’s Libra, and conduct security audits for many top blockchain companies including Coinbase, Brave, Compound, Aave, and Augur.

Building on this experience, we recently launched a platform to help teams automate their Ethereum operations and securely ship products faster: OpenZeppelin Defender.

With the success of our products, security audit work, and open source educational efforts, we are setting industry standards for building secure systems in a fast-growing industry that is creating an open financial system for the world.

What you'll be doing

Join us on our mission to protect Web3! As a Senior Business Operations Manager, you will be focused on one of the top priorities for the company: scale capacity via hiring, productizing, and partnering. We are looking for someone who thinks strategically, acts efficiently, and displays strong analytical and critical thinking skills. You will be expected to build strong cross-group working relationships and to demonstrate exceptional organizational skills and commitment to excellence.

Talent and culture are top priorities at OpenZeppelin. To be able to succeed at our mission of protecting Web3 we need to be able to hire and retain the best talent, and as Talent Acquisition Manager you will manage this task. You will be expected to develop a long term plan, which should include setting up a team, sourcing talent from multiple pools and setting up an ideal interview process to ensure we succeed at our target goals. You should have the capability to see the big picture, while handling the execution of the strategy on a daily basis.

You will be responsible for working closely with senior leadership and being viewed as a trusted advisor, you will provide data-driven insights on Hiring and Talent Acquisition KPIs and other business metrics, administering end-to-end engagement lifecycle management, and collaborating with both technical and non-technical stakeholders to improve upon current hiring processes and tools.

What you'll specifically be doing

  • In partnership with the leadership team, drive and manage the rhythm of company scaling including goal setting, operational planning processes, and regular business reviews
  • Use strong analytical skills to build reporting, tell the story around the data, and provide actionable insights
  • Project manage critical initiatives across global stakeholders at all levels
  • Develop and utilize scorecards and key metrics to track progress and gain insights necessary to continuously improve the impact of the team and drive performance across the company
  • Develop a robust and effective full-cycle talent acquisition strategy and process, supporting the attraction of top tier talent
  • Meet hiring expectation goals through high quality business partnering and the efficient delivery of strategic, operational and administrative recruitment efforts
  • Create high levels of market connectivity delivered through proactive sourcing, relationship management, communication with our communities and effective recruitment branding and communications
  • Define the strategy that communicates our employment value to target market segments and which drives interest, engagement and action from target talent, ultimately bringing them to us
  • Develop the systems, processes and tools that support and deliver the strategy. Ensure best practices are embedded across the complete recruiting technical portfolio
  • Develop a multi-channel sourcing strategy and process to deliver both passive and active candidates at all levels

You have

  • 4+ years of administrative, program management, project management
  • Strong quantitative background and analytical skills, coupled with attention to detail
  • Superb organization and project management skills. Ability to work on and manage multiple complex projects with multiple stakeholders, at once and delivering on time
  • Bachelor’s degree or equivalent experience
  • Passion and/or experience with open-source or cybersecurity or similar highly technical industry
  • Proficient with excel and/or google sheets

Nice to have

  • MBA or management consulting experience
  • Interest in Blockchain, DeFi, and the Ethereum ecosystem
  • Experience in Recruiting or working in an HR organization
  • Experience with ATS systems - preferably Greenhouse
  • A Startup mentality with a bias to action and the ability to be flexible in a fast-paced environment
  • Comfort using Twitter, Github, and the OpenZeppelin Forum as a method of connecting with our community that houses eligible candidates


Medical Insurance: Top quality insurance options for you.
Paid leave for new parents.
Team Events: Company retreats in different locations around the world.
Monthly allowance for wellness activities.
Coworking: access to a coworking space of your choice.
Training: Technical training, spoken language lessons in any language of your choice.At OpenZeppelin, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!

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